Virtual and On-Demand Care

woman on video call with care provider, drinking coffee on her couch

Sometimes you can't get an appointment soon enough with your regular doctor, or you need to talk to a medical professional right now. Your University of Oregon PEBB insurance has on-demand and virtual options that can help fill the gaps. Or maybe you just prefer virtual appointments and services.

See the virtual and on-demand health services for:


If you're experiencing a life-threatening medical emergency, call 911 now.

If you're experiencing a serious mental health or substance use crisis, call or text the Suicide and Crisis Lifeline at 988, now.

 

For Providence members and dependents

For more details and all Providence programs, visit ProvidenceHealthPlan.com/PEBB.

Medical care

Mental health care

Health and wellness support

  • ExpressCare free, virtual appointments for common conditions, on demand 8:00 a.m. to 8:00 p.m. Pacific time.
  • ProvRN 24/7 nurse advice line. Call 503-574-6520 or 800-700-0481.
  • Telehealth visits with your providers are covered.
  • Mail-order prescription services that offer savings, free shipping, and 90-day supplies of many medications. 
  • Quit for Life smoking cessation support. Call 1-866-784-8454.
  • Digital pain management program, Kaia, designed to help with back, joint, or other chronic pain.
  • Type 2 diabetes prevention programs: Virta Health and Omada. 


 

For Moda members and dependents

For more details and all Moda programs, visit modahealth.com/PEBB.

Medical care

Mental health care

Health and wellness support

  • Teladoc virtual primary care.
  • CirrusMD free, 24/7 text-based virtual care app that connects you to a doctor on demand.
  • Nurse Advice Line.
  • Mail-order prescription services that offer savings, free shipping, and 90-day supplies on many medications. Moda members can use Costco's 6-for-6 program, which provides a 6-month supply of value tier medications for a $6 copay at Costco retail pharmacies. 
  • Quit for Life smoking cessation support. Call 1-866-784-8454.
  • Teladoc type 2 diabetes prevention program.
  • Moda's Member Dashboard offers education tools and access to wellness programs.


 

For Kaiser members and dependents

For more details and all Kaiser programs, visit kp.org/getcare.

Medical care

Mental health care

Health and wellness support

  • Access services via kp.org or the Kaiser Permanente app
  • 24/7 advice from a medical professional by phone or video.
  • E-visits within a few hours of request.
  • No-cost non-urgent email correspondence with your doctor.
  • Prescription delivery and tracking. 
  • Type 2 diabetes prevention program, Omada.
  • Quit for Life smoking cessation program. Call 1-866-301-3866 and select option 2. 


 

Canopy

Faculty, staff, officers of administration, and their dependents have access to the broad range of free services offered by Canopy, including text, phone, and video sessions with licensed counselors. To learn more and to schedule, log in to the Canopy website.